Browser and System Check

To succeed in an online course, it is important to ensure that your browser and computer are properly configured to run Blackboard Version 9.1. Mozilla Firefox is a highly recommended web browser for Blackboard use.

Web Browser

To properly identify the browser, such as Firefox 2.0, follow the Version Check steps above, or follow these steps:

  1. Open your browser,
  2. From the browser menu bar, select Help.
  3. Select About. If there are several, choose the one about your browser. A screen will appear that shows your browser name and version.

Click the links below for information on Blackboard Supported Browsers:

Web Browser Checker

Open the Browser Checker page provided by Blackboard to check whether your system and browser support Blackboard Learn.

Check Your Browser

Learn more about Browser Support


To learn more about connecting to the internet and browsers, view the following free resources:

Operating System

To properly identify the operating system of your computer, such as Windows XP, or Mac 10.5, follow these steps:

For Windows Users:

  1. Go to My Computer
  2. Select View System Information

For Mac Users:

  1. Open the Apple icon on the toolbar
  2. Click on About this Computer
Remember to Log Out

If you are on a shared or public computer, you must click the “Logout” link at the top of Blackboard page when you are done. Closing the web browser will not log you out of the system.