Common courtesy and appropriate behavior in everyday life is referred to as  etiquette. Appropriate behavior online is known as Netiquette. The key to netiquette is to remember that the people with whom you are communicating cannot see you, read your body language or hear the tone of your voice.  No one can tell if you are smiling, scowling or just joking. Therefore, it is important to be professional and courteous when communicating online.

Top Five Rules of Netiquette in an Online Course

– written and edited by Laurie Patsalides (9/4/2013).

  1. Be Friendly, Positive and Self-Reflective
  2. Use Proper Language and Titles
  3. Use Effective Communication
  4. Professionalism
  5. Ask for Clarification

The Golden Rule of Netiquette: “Do not do or say online what you would not do or say offline.”