Application Software Support Specialist Certificate

Application Software Support Specialist Certificate
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The Application Software Support Specialist Certificate program at the University of Cincinnati Online helps students learn job-ready skills in the computer support workforce.


Earn the credentials and skills required to become a key team player within a business needing advanced skills in computer support, spreadsheets, web development, data analysis, and Internet marketing. The Certificate can be completed in less than one year and also affords students a seamless pathway into an Associate Degree in Information Technology or Business Applications Technology.  This certificate can also be an additional qualification that Associate degree students in Business or Paralegal can acquire.

What Skills Are Needed?

Positions within the information technology field blend both technical skills and ‘soft skills’ (such as effective communication, analytical thinking, problem solving, team building, and listening). Students entering this field enjoy working with computer hardware and software.

UC Online’s certificate offers students the opportunity to grow their skills and transfer their newly acquired knowledge into many different business settings. Just a few that have a need for Computer Support Specialists include information technology, finance, marketing, and accounting.

The Demand For Computer Support Specialists

Computer Support Specialists (CSS) play a key role within a business by helping to maintain the computer networks, troubleshooting software application issues, providing technical help to computer users and utilizing Microsoft Excel to explain and visualize organizational data. According to the U.S. Bureau of Labor Statistics, “the employment of Computer Support Specialists is projected to grow nine (9) percent from 2020 to 2030″. The annual median pay for a Computer Network Support Specialist in 2021 was $62,760.

You may pursue many different computer support specialist roles. Some of your opportunities for employment include the following:

  • Technical Support Specialist
  • IT Support Specialist
  • Computer User Support Specialist
  • Product Support Specialist
  • Systems Support Specialist

Program Highlights

  • 100% online: no campus visits are required.
  • Part-time and full-time scheduling: have the flexibility to balance work and family obligations while completing your degree.
  • Associate Degree Transfer Program: graduates can transition into UC’s (100% online) Associate of Applied Business Information Technology program or Associate of Applied Business Applications Technology to further their education.
  • Three Start Dates per Year: with courses offered year-round, students are offered the convenience of beginning their certificate in Fall, Spring, or Summer.
  • Start-to-Graduation Support: Every student enrolled online is assigned a dedicated Academic Advisor and also a Student Success Coordinator providing one-on-one support. They are your on-campus partners who can help you manage your time and ensure you’re meeting degree requirements to get you to graduation.

Why University of Cincinnati Online?

Learn from National Renowned Faculty
The real-world focused faculty at UC are relevant, inspiring, attentive, supportive and connected!
Start-to-Graduation Support
Student Success Coordinators are available to students enrolled in online programs - they are your on-campus partner who can help you manage your time and whatever you need to get you to graduation.
Affordable Financial Support
Financial aid packages can help make your tuition more affordable. Currently, nearly all students at UC Online are eligible for some form of financial aid or assistance.
Career Advancement
Gain cutting-edge marketability, knowledge and skills to increase your earning potential and quality of life.
Academic Accreditation
The University of Cincinnati, a premier research and higher learning institution, ranks in the top tier of America’s Best Colleges by U.S. News & World Report and is fully accredited nationally.
The program is designed for working professionals that need the flexibility of online classes.

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