7 Questions to Ask an Enrollment Services Advisor

Navigating the college enrollment process can be confusing. There are many factors to consider, from how to choose an appropriate academic degree to sorting through the application process and from understanding graduation requirements to learning what financial assistance might be available to you.

You’ll have many questions about all of these factors and more during your journey, and you’ll want to be sure you have someone to answer them as you make this important decision. That’s where enrollment services advisors can help.

What Do Enrollment Services Advisors Do?

Every school in the U.S. — from trade schools to universities — offers enrollment services advisors to help see you through the process from start to finish and answer any questions you may have along the way. UC Online is no exception. Our enrollment services advisors are available to help guide you and respond thoroughly to your queries. They serve as the first point of contact for new students at the University of Cincinnati.

Why Speak to an Enrollment Services Advisor?

It’s important that you speak with an enrollment services advisor before making decisions about attending a college or university and throughout your decision-making process.

Why? Well, for starters, they know all the ins and outs of the school for which they work. They can help counsel and guide you through not only the application process, but also help steer you toward the courses, programs, and opportunities that can assist you in achieving your career goals.

You can receive enrollment services advising assistance in person, over the phone, or by mail. While any of these methods are acceptable, we believe speaking with your advisor over the phone or in person offers the most value.

7 Questions to Ask an Enrollment Services Advisor

When you meet with your advisor, you’re certain to have many questions about the college recruiting process and how to choose a college. There will be a point in the conversation when he or she will ask, “What questions do you have for me?”

To help you answer this, we’ve put together a list of the 7 most commonly asked enrollment services advisor questions. This list will help you come fully prepared with questions to ask and help you make informed decisions about the future.

1. What is the college’s accreditation status? A college’s or university’s accreditation status is important because it ensures adherence to academic standards and quality. Without accreditation, a school cannot be eligible for federal and state financial aid programs, nor can it receive employer tuition assistance. In addition, employers will often ask if your degree is from an accredited college or university as part of the application process.

The University of Cincinnati and all of its regional campuses are accredited by the Higher Learning Commission.

2. Can you explain any costs or fees outside of tuition? While tuition makes up the bulk of expenses for anyone attending college, there are instances when you may be asked to pay other costs or fees.

Fees can vary depending on the program you choose. There is an affordable distance-learning fee at the University of Cincinnati, for example. Non-resident fees may also apply if you reside outside of the state in which you attend school. You’ll want to be made aware of these upfront so you can make sure the university you choose is affordable.

Learn more about UC’s program fee breakdown.

3. How would you characterize the students who come to your school? You’ll also want to know about the other students that attend the schools you are interested in. Are they hard workers? Do they share the same lifestyle as you? Is the student body diverse? Inclusive? Do they participate in class? All of these factors can influence your decision to attend.

4. How will my classes be taught? If you are attending classes online, it’s important to know how these classes will be taught. Will you be able to take them when your schedule allows or will you need to be present for the class? Will you have access to your professors outside of the classroom? You should ask all of these questions and more when considering what to ask an enrollment services advisor.

5. What support services are offered? Your enrollment services advisor can also help answer questions about student support services offered for their students. For example, they can put you in touch with an admissions staff member, let you know about upcoming events for new students (orientation, welcome week, new student convocation, etc.), accessibility resources, and student life and involvement.

6. What opportunities exist for this specific program and how does your career planning department compare to other colleges/universities? If you’re interested in a particular program, you’ll want to learn as much as you can about it before committing to a school. Beyond traditional classes, what other opportunities will you have for learning within your program and how will that translate to your future career?

In addition, you’ll want to ask about the college or university’s career planning department in comparison to other schools’ departments. How will they prepare and set you up for a career in your chosen field?

7. Are online degrees respected? It is a common misconception that an online degree is of a lesser caliber than one earned while attending classes on-campus. However, you should check with your enrollment services advisor about that particular school’s online degree reputation. All of UC Online’s nearly 100 degrees are fully accredited and some are the highest-ranked in the nation.

Ready to get started down the college admissions process at UC Online? Connect with an Enrollment Services Advisor to learn more and ask all of your questions today!

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