Academic Support

At UC, we are committed to providing full and equal access to students, employees, and visitors with disabilities. The University is actively engaged in improving the accessibility of our community, in the classroom, in the workplace, on-campus and online. You can learn more about UC and accessibility by visiting the Accessibility Resources website.

• Two-step online application for accessibility services
• Accommodation form purpose and explanation
• Communication Access team
• Academic Accommodations and Faculty Responsibility

The University of Cincinnati is committed to providing full and equal access to our electronic and information technology (EIT), including websites, electronic files, digital course content and software/applications.

The purpose of the EIT Accessibility Policy is to define the accessibility requirements for the university’s electronic resources and content, including websites, electronic files, digital course content, and software/applications. This policy includes information on the technical standards and guidelines adopted by the institution and describes electronic accessibility roles and responsibilities of faculty and staff at the University of Cincinnati.

Policies and Grievance Procedures – The University of Cincinnati has adopted the following Grievance Procedure for addressing complaints of discrimination under Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of l 990.

Close to graduation and thinking about your next steps? We understand finding your career path can be daunting. As a Bearcat, you have access to many tools and resources to make the job hunt a little less overwhelming and a lot more exciting! For more information visit the Career Studio.

• Handshake – Handshake is a career platform used by the University of Cincinnati where students, career centers, and recruiters come to meet, talk, and share opportunities. Update your profile and start networking today!
• Career Coaching
• Prepare for Interviews
• Develop a winning resume, CV or cover letter
• LinkedIn Learning – Thousands of helpful videos and online courses available to you for free as a UC student. Topics ranging from excel to professional and career development.

Coursera is an online learning platform that helps you build marketable skills and translate them directly to the workplace. As a UC Online student, you have free access to numerous self-paced online courses and professional certificates through Coursera. 

What are the benefits of using Coursera?

• Professional development and career discovery resources

• Hands-on projects and industry recognized credentials (IRC)

• Career-aligned skills you can include on your resume

With 4.3 million volumes and access to thousands of electronic resources available 24/7 through our online library catalog, UC Libraries’ virtual and physical locations offer resources for everyone. UC Libraries includes the Walter C. Langsam Library, the Archives and Rare Books Library, the Donald C. Harrison Health Sciences Library, and eight college and departmental libraries serving constituents in applied science, architecture, art, biology, chemistry, classics, design, education, engineering, geology, mathematics, music, physics and planning.  See UC’s Library website for more information.

• UC Library’s Core Beliefs
• Contact Information
• Library Staff Directory

Helpful quick links to library resources you may use during your time as a Bearcat!

• Off-Campus Access
• Distant Learning Resource Guides
• Subject Librarians
• Online Reference Shelf
• Citing Sources

Technology Trouble? IT Happens

Contact the Digital Technology Solutions Service Desk for general IT issues. The Digital Technology Solutions Service Desk aids with resetting passwords, data and phone, email, wireless access, VPN, UCFlex, Catalyst and much more.

Call:

• (513) 556-HELP (4357) OR 
• (866) 397-3382. 
• Or, submit a ticket using the following "Submit a Ticket" button.

• Monday - Friday 7:00am - 11:00pm
• Saturday, Sunday and University Holidays 8:00am – 11:00pm
• New Year’s Eve and Christmas Eve 8:00am – 6:00pm
• Closed July 4th, Thanksgiving Day, Christmas Holidays, Winter Season Days, and during inclement weather closings

NOTE: Escalated Support is available outside of business hours for emergencies only.

Escalated support is defined as:

• Critical system outages (entire system is out of service for all users)
• Partial outages or degradation of any critical systems, where more than 5 users are affected
• Any service outage that affects campus safety/security
• Security breaches

Critical systems include (but are not necessarily limited to):

• Data Center facilities
• Campus wired/wireless networks
• Phone system
• Email
• Canvas (LMS)
• Catalyst
• UCFlex
• UC Websites, including individual College websites
• Identity/authentication services
• Password Self-Service
• Server and storage infrastructure