Back to Blog Bachelor of Science in Substance Abuse Counseling- Individualized Support for Students BlogUC Online News Share Share on FacebookFollow us on LinkedInShare on PinterestShare via Email All the students in the Bachelor of Substance Abuse Counseling program at UC Online are provided access to a Student Success Coordinator to help guide them from enrollment to graduation. Our substance abuse counseling program boasts a 90% program satisfaction rate and a 100% pass rate for the addiction counseling exam. Learn a little more about the graduation support and the help you will receive while in the program with our step-by-step Student Success Coordinator: Heather M. Step-by-Step with: Heather M. Program: Bachelor of Science in Substance Abuse Counseling Background: My background has been in the Higher Education field. With over 10 years of experience, I have worked with students through positions in enrollment management and student support. I enjoy helping students achieve their educational goals and seeing them succeed in their programs! Orientation Support: All new students meet with me via a Welcome Call. This call provides students with a program overview, how to navigate the UC learning and student information systems, class registration, and graduation planning. Administration Support: UC Online has a dedicated staff member for financial aid. As a Student Success Coordinator, we will connect students to our resources in the Student One Stop/Financial Aid Office. Our faculty and support staff for the substance abuse counseling program are awesome, from our faculty to program directors, students have additional support within the program. Course Registration: Students will register through the University’s Catalyst system. During the Welcome Call Process, I walk students through utilizing this system and am available to help them each semester with this process. At any point, if a student has questions or issues registering, I’m here to help! Check-ins: I check in with my students periodically throughout the semester. With new students, I will call them within their first 3-4 weeks in the program to get feedback about their experience thus far. I also check in with upcoming graduates about their experience in the program. As the SSC for the substance abuse counseling program, I am here to be supportive in addition to being a liaison to the University and academic advisor. I encourage students to reach out at any point no matter what the issue may be. Graduation Support: The Bachelor of Science in Substance Abuse is a program that can be completed in as little as three years, we set a graduation date during our first call! Student issues pop up, whether that is needing to sit out a semester or needing to retake a course. I work with each student to revise their academic plan and set a new target semester for graduation.