UC Online Technical & Software Requirements

UC Online Computer and Technology Requirements

Before beginning your online classes at UC Online, make sure you’re ready to get the most out of your education by reviewing our computer and technology requirements. You’ll want a reliable computer, suitable software, and a stable internet connection. Understanding and meeting these requirements is vital for a successful and uninterrupted online learning experience.

Internet Connectivity Requirements

High-speed internet access is a necessity when participating in UC Online courses, as our programs employ multimedia tools that deliver the best experience with a fast and stable internet connection.

While high-speed internet is commonly defined as having a download speed exceeding the standard 25 Mbps, for an optimal online learning experience, it is recommended to have a connection with download speeds ranging from 100 to 1,000 Mbps. In this range, you can smoothly stream videos, participate in real-time discussions, and download course materials without frustrating delays.

If you are unable to access high-speed internet at your home, you can often access free Wi-Fi at your local library, community centers, retail spaces, and even some public parks.

Note: When using public Wi-Fi, it’s essential to be cautious about the security of your personal information by using secure websites (https), using a VPN, and avoiding sensitive activities like online banking on public networks.

Computer Requirements

UC Online recommends you use a PC or Mac desktop or laptop computer with an operating system (Windows or Mac OS) that is currently supported by Microsoft or Apple.

Devices should have a webcam, headset or earbuds, and microphone to ensure you can successfully access the multimedia tools in your courses.

Mobile devices, such as a cell phone, Google Chromebook, or tablet computer (Apple iPad, Samsung Galaxy, Microsoft Surface) do not meet the minimum requirements for coursework at UC Online.

Note: Mobile devices offer limited functionality and don’t work with certain course technologies. While these devices are convenient and may be used for some functions, they should not be your primary device. 

Software Recommendations

  • Use an up-to-date browser such as Firefox, Edge, Safari, or Chrome, which can be downloaded for free online. Linux is not supported.
  • You can use Canvas’s browser check to ensure your browser and operating system support the learning platform.
Office 365 
  • Microsoft Office 365 is an all-in-one service that incorporates popular Microsoft apps including Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, and Teams.
  • All students with an active UC student email account are eligible to download for free the Microsoft Office suite.
  • Zoom is the university’s web conferencing tool. Some Instructors use it for virtual class meetings and office hours. Students can join Zoom meetings and schedule Zoom meetings.
  • Special/Additional software
    • Certain degrees may require specific software programs. Your instructors will notify you if this is the case.

Below is a list of common plug-ins and links to the free downloads:

Java Java is required for some important Canvas components. Some Canvas courses use java technology in course content.
Adobe Reader Adobe PDF documents are used in most Canvas courses and websites.
Adobe Flash Player Adobe Flash is used in many Canvas courses for interactive quizzes, animations, and activities.
Windows Media Player Some Canvas courses use video or audio that can be played with Windows Media Player.
RealPlayer Some Canvas courses use video or audio that can be played with RealPlayer.

Getting Started

Before beginning your first class, it’s important to set up your device with the latest software and programs. This ensures that your user experience meets your expectations and mitigates the likelihood of encountering any technical difficulties. To help you begin the process, we’ve included a comprehensive guide to configuring your technology for UC Online learning.

Before You Begin

Need Help?

Contact the Digital Technology Solutions Service Desk at (513) 556-HELP (4357) or (866) 397-3382 for assistance with password resets, data access, email, wireless, VPN, UCFlex, Catalyst, and more. Or access how-to guides in the IT Knowledge Base — home to hundreds of articles, custom UC how-to guides, and FAQs.

Additional Training

LinkedIn Learning, an online video-training library licensed by UC, offers 1,400+ software, career, and tech training modules. Accessible online with your UC login, it covers major software from Adobe and Microsoft, to Blackboard and Autodesk. It is an ideal tool for students seeking help with classwork, project techniques, and tech skill enhancement to boost their resumes.

Preparation = Success

Online learning is an excellent opportunity for personal and professional growth. However, it’s important to recognize that proper technical preparation is an essential element on the path to success.

Dive deeper into our Technical Requirements and Support page for additional assistance regarding system requirements. Or submit a ticket to request select IT services or report an IT incident or issue.

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