Student Complaint Information

Students walk in front of UC's McMicken Hall on a bright day

Students attempting to resolve any issues or complaints with the university should follow the university’s policies and grievance procedures contained on the Right To Know website.  Students are encouraged to seek assistance from the University Ombuds Office for possible resolution before initiating the formal grievance process. 

If a grievance cannot be resolved by the university’s internal processes, Ohio residents and out of state students residing in SARA states may choose to file a written complaint with the Ohio Department of Higher Education (ODHE). The ODHE is responsible for responding to non-instructional complaints against public, independent non-profit and proprietary institutions of higher education in Ohio. Out of state students may also choose to seek the assistance of other applicable regulatory bodies or agencies in having their complaint reviewed. Contact information for each state's higher education oversight agency is noted below.

 

 

 

 

 

Student Complaint Information by State and Agency

State

Agency Name and Telephone

Link to and/or Information about Complaint Process

Alabama

Alabama Commission on Higher Education

Telephone: (334) 242-2109

http://www.ache.state.al.us/Content/Departments/NRI/NRI.aspx

Alaska

Alaska Commission on Postsecondary Education

Telephone: (907) 465-6741

http://acpe.alaska.gov/About_Us/Consumer_Protection

Arizona

Arizona State Board for Private Postsecondary Education

Telephone: (602) 542-5709

https://ppse.az.gov/complaint

Arkansas

Arkansas Higher Education Coordinating Board

Telephone: (501) 371-2000

http://www.adhe.edu/students-parents/colleges-universites/student-grievance-form/

California

California Bureau for Private Postsecondary Education

Telephone: (916) 431-6959

http://www.bppe.ca.gov/enforcement/complaint.shtml

Colorado

Colorado Department of Higher Education

Telephone: (303) 862-3001

http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut

Connecticut Office of Higher Education

Telephone: (860) 947-1800

http://www.ctohe.org/StudentComplaints.shtml

Delaware

Delaware Department of Education

Telephone: (302) 857-3388

http://www.doe.k12.de.us/Page/2918

District of Columbia

District of Columbia Education Licensure Commission

Telephone: (202) 727-6436

http://osse.dc.gov/service/education-licensure-commission-elc-public-complaints

Florida

Florida Department of Education

Telephone: 
(850) 245-0407

 

http://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/complaints.stml

Georgia

Nonpublic Postsecondary Education Commission

Telephone: (770) 414-3300

https://gnpec.org/consumer-resources/gnpec-authorized-school-complainant-form/

Hawaii

Hawaii Post-secondary Education Authorization Program

Department of Commerce and Consumer Affairs

Telephone: (808) 586-7327

http://cca.hawaii.gov/hpeap/forms/student-forms/

Idaho

Idaho State Board of Education

Telephone: (208) 332-1587

http://www.boardofed.idaho.gov/priv_col_univ/student_complaint.asp

Illinois

Illinois Board of Higher Education

Telephone: (217) 557-7359

http://www.ibhe.state.il.us/consumerinfo/complaint.htm

Indiana

Indiana Commission on Higher Education

Telephone: (317) 232-1320

http://www.in.gov/che/2744.htm

Iowa

Iowa College Student Aid Commission

Telephone: (515) 725-3400

https://www.iowacollegeaid.gov/content/constituent-request-review

Kansas

Kansas Board of Regents

Telephone: (785) 430-4240

http://kansasregents.org/students/university_student_complaints

Kentucky

Kentucky Council on Postsecondary Education

Telephone: (502) 573-1555

http://cpe.ky.gov/campuses/consumer_complaint.html

Louisiana

Louisiana Board of Regents

Telephone:
1-800-351-4889
 

http://www.ag.state.la.us/Article.aspx?articleID=36&catID=0

Maine

Maine Department of Education

Telephone: (207) 624-6846

http://www.maine.gov/doe/highered/sara/sara-complaint-form.pdf

Maryland

Maryland Higher Education Commission 

Telephone: (410) 767-3297

http://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintProcedures.pdf

http://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintForms.pdf

Massachusetts

Massachusetts Department of Higher Education

Telephone: (617) 994-6950

http://www.mass.edu/forstufam/complaints/complaints.asp

Michigan

Michigan Department of Licensing and Regulatory Affairs

Telephone: 

(517) 373-1140
or toll free (877) 765-8388

http://www.michigan.gov/ag/0,4534,7-164-17331---,00.html

Minnesota

Minnesota Office of Higher Education

Telephone: 
(651) 259-3975 or 1-800-657-3866

http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi

Mississippi Commission on College Accreditation

Telephone: (601) 432-6372

http://www.mississippi.edu/mcca/downloads/studentcomplaintform.pdf

Missouri

Missouri Department of Higher Education

Telephone: (573) 526-1577

http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

Montana

Montana University System, Montana Board of Regents

Telephone: (406) 444-6570

http://mus.edu/MUS-statement-of-complaint-process.asp

Nebraska

Nebraska Coordinating Commission for Postsecondary Education

Telephone: (402) 471-4825

https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nevada

Nevada Commission on Postsecondary Education

Telephone: (702) 486-7330

http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire

New Hampshire Department of Education

Telephone: (603) 271-3494

http://www.education.nh.gov/highered/compliance-allegation.htm

New Jersey

New Jersey Secretary of Higher Education

Telephone: (609) 292-4310

http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico

New Mexico Higher Education Department

Telephone: (505) 476-8400

http://www.hed.state.nm.us/institutions/complaints.aspx

New York

New York Office of College and University Evaluation

Telephone: (518) 474-2593

http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina

The University of North Carolina Board of Governors

Telephone: (919) 962-4550

https://www.northcarolina.edu/complaints

North Dakota

North Dakota University System

Telephone: (701) 328-2960

https://www.ndus.edu/system/state-authorization/

Ohio

Ohio Department of Higher Education

Telephone: (614) 728-3095

https://www.ohiohighered.org/students/complaints

Oklahoma

Oklahoma State Regents for Higher Education

Telephone: (405) 255-9100

http://www.okhighered.org/current-college-students/complaints.shtml

Oregon

Oregon Office of Degree Authorization

Telephone: (503) 947-5716

http://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary-complaints.aspx

Pennsylvania

Pennsylvania Department of Education, Division of Higher

Education

Telephone: (717) 783-8228

http://www.education.pa.gov/Postsecondary-Adult/College and Career Education/Pages/Students-Complaints.aspx#tab-1

Puerto Rico

Puerto Rico Council on Education

Telephone: (787) 641-7100

http://www.ce.pr.gov/

Rhode Island

Rhode Island Board of Governors for Higher Education

Telephone: (401) 456-6008

http://www.ribghe.org/8a1031912.pdf

South Carolina

South Carolina Commission on Higher Education

Telephone: (803) 737-2260

http://www.che.sc.gov/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf

South Dakota

South Dakota Secretary of State

Telephone: (605) 773-3455

http://atg.sd.gov/complaintform.aspx

Tennessee

Tennessee Higher Education Commission

Telephone: (615) 741-5293

http://www.tn.gov/thec/article/consumer-services

http://www.tn.gov/assets/entities/thec/attachments/ComplaintForm.pdf

Texas

Texas Higher Education Coordinating Board

Telephone: (512) 427-6101

http://www.thecb.state.tx.us/index.cfm?objectid=C9BD55D4-C5A3-4BC6-9A0DF17F467F4AE9

Utah

Utah Division of Consumer Protection

Telephone: (801) 530-6601

http://consumerprotection.utah.gov/complaints/index.html

Vermont

Vermont State Board of Education

Telephone: (802) 479-1030

http://education.vermont.gov/documents/postsecondary-program-complaint-resolution

Virginia

State Council of Higher Education for Virginia

Telephone: (804) 371-2285

http://www.schev.edu/index/students-and-parents/resources/student-complaints

Washington

Washington Student Achievement Council

Telephone: (360) 753-7800

Students may submit a formal complaint to the Washington Student Achievement Council, provided it is against an institution authorized by the Washington Student Achievement Council and is within one year of the last date of attendance. For more information, please contact the Washington Student Achievement Council at 360‐753‐7800. http://www.wsac.wa.gov/student-complaints

West Virginia

West Virginia Higher Education Policy Commission

Telephone: (304) 558-4016

http://www.wvhepc.edu/wp-content/uploads/2015/01/Complaint-Form2.pdf

Wisconsin

Wisconsin Educational Approval Board

Telephone: 608) 266-1996

http://eab.state.wi.us/resources/complaint.asp

Wyoming

Wyoming Department of Education

Telephone: (307) 777-6210

http://edu.wyoming.gov/beyond-the-classroom/school-programs/private-school-licensing/

http://edu.wyoming.gov/downloads/schools/student-complaint-process.pdf