Curriculum: Associate of Applied Business in Business Information Technology

Hands-on course introducing the basics of business productivity applications, specifically in the areas of word processing, spreadsheets, databases, and presentations.

A survey of best practices related to customer service in contemporary business operations. Topics covered include customer behavior, communicating with customers in a diverse environment, using technology to improve customer service, handling complaints, and building loyalty. The course content examines the concept of customer service from the perspectives of management and non-management employees.

This course emphasizes critical reading, writing, and textual analysis with particular focus on argument and research-based writing.

A one-semester comprehensive introduction to statistics suitable for students in biology, nursing, allied health, and applied science. Discussion of data, frequency distributions, graphical and numerical summaries, design of statistical studies, and probability as a basis for statistical inference and prediction. The concepts and practice of statistical inference including confidence intervals, one and two samplet-tests, chi-square tests, regression and analysisof variance, with attention to selecting the procedure(s) appropriate for the question and datastructure, and interpreting and using the result. Pre-requisite: At least 420 on the MPT strongly recommended.

An introduction to statistics for students without a calculus background. The course covers data analysis (numerical summaries and graphics for describing and displaying the distributions of numerical and categorical data), the basic principles of data collection from samples and experiments, elementary probability, the application of the normal distribution to the study of random samples, statistical estimation (construction and interpretation of one sample confidence intervals), and an introduction to hypothesis testing (the structure of one sample hypothesis tests and the logic of using them to make decisions). Suggested prerequisite: At least 420 on the MPT strongly recommended.

Hands-on course that covers intermediate skills associated with word processing software.

Designed as a hands-on course that develops professional presentation skills through in-person, web-conferencing or narrated delivery. The course will explore effective communication concepts and allow for application in today's business environment. Various presentation media will be explored.

This course introduces students to the products, tools and environment of the digital media production technology profession. One focus of this course centers on the understanding of various file types, sizes and compression techniques used in digital media. Another focus is how different media are produced using different industry-standard software applications.

This course will enhance students' knowledge and expertise in the envolving world of social media. Students will learn practical, how-to-do techniques to integrate social media into businessstrategy. The course will also review information security, privacy and ethics in social media.

Hands-on course that covers intermediate skills associated with spreadsheet software. The course consists of examination of spreadsheets concepts, planning, modifying and creating spreadsheets and charts, and applying knowledge to solve business problems.

Hands-on course that covers intermediate skills associated with database software. The course consists of the examination of database concepts, designing, creating and modifying databases in order to enhance business operations.

An examination of best practices in contemporary workplace communication policies and methods combined with hands-on practice related to developing business messages via written, verbal, and media channels.

Hands-on course that covers intermediate skills associated with project management software. The course consists of examination of project management concepts, planning, modifying and executing projects to solve business scenarios.

An examination of best practices in contemporary workplace management. The course will explore the role and responsibility of managers in today's diverse business environment.

A survey of contemporary technologies used by organizations. Students will discover how the latest software applications. devices, peripheral equipment and emerging technologies are used in the contemporary workplace.

This course will introduce students to the basics of accounting through the use of a computerized accounting program. This includes analysis of transactions, data entry, and preparation and analysis of computer generated financial statements and reports. This is a hands-on course with the accounting software provided with the textbook. This course is intended for the Associate of Applied Business (AAB) program, and does not apply toward a Bachelors in Business Administration (BBA).

This course emphasizes critical reading and writing, advanced research and argument skills, and rhetorical understanding of language as it is used in different discourse communities.

This course focuses on the fundamental principles of data analysis, visual presentation, chart types and how to acquire and process data. The course will present a variety of methods to gather data, analyze data, and visually present data.