Curriculum: Physician Practice Management Certificate

This course provides a comprehensive overview of the breadth of knowledge required to effectively manage a medical group practice today. The course covers a range of topics while taking into specialconsideration the need for a broader and more detailed knowledge base among practice managers. Topics covered include: physician leadership, judgment in management decisions, bioterrorism preparedness, financial management, health care information technology, regulatory issues, compliance programs, legal implications of business arrangements, medical malpractice, facility design, and capital financing for physician group practices.

Healthcare compliance introduces the core elementsand strategies for compliance plan development, implementation and monitoring. The course will review key statutes, regulations and governmental policy guidelines.

Marketing activities, analysis, strategies, and decision making in the context of other business functions. Topics include: integration of product, price, promotion, and distribution activities; research and analysis of markets, environments, competition, and customers; market segmentation and selection of target markets; and emphasis on behavior and perspectives of consumers and organizational customers. Planning and decision making for products and services in profit and nonprofit, domestic and global settings.

This course is an introduction to human resource management concepts, issues, and functions. Specifically, the concepts and functions of recruitment, selection, training, and development,EEO/Affirmative Action, performance appraisals, reward systems, employee benefits, unions, collective bargaining and employee relations. The course will emphasize on the applied nature of thecourse by focusing on the use case scenarios. Thiscourse is intended for the Associate of Applied Business (AAB) program, and does not apply toward a Bachelors in Business Administration (BBA).

This course covers legislative and regulatory processes, legal terminology, and medical professional-related and medical practice-related ethical issues. Topics include confidentiality, privacy and security policies, procedures and monitoring; release of information policies and procedures; and medical ethical issues. This course consists of a discussion and case review of codes of ethics, patient's bill of rights, medical malpractice cases, and legal and ethical issues for health care workers. The course will exam the most controversial and important issues in modern medical ethics.

An applied course in healthcare quality, basic statistics and research methods with emphasis on the ability to analyze and interpret clinical and other health data for use in research, and health care decision making.

This course covers electronic health information systems and their design, implementation, and application. Topics include voice recognition and imaging technology, information security and integrity, data storage and retrieval systems, data dictionaries, modeling, and warehousing to meet departmental needs. Planning, design, integration, testing, evaluation and support for organization-wide information systems will be explored. The principles of ergonomics and human factors in work process design will be reviewed. This course also covers communication and internet technologies as well as common software applications such as word processing, spreadsheet, database and graphics.

This course will prepare the health care manager for the responsibilities involved in maintaining awell-managed, financially strong health care organization. Basic vocabulary, processes, functions and reports are presented in this course, including financial statements as commonlyseen in health care environments. Topics covered include types of budgets; considerations for cash flow, payables and receivables; and process for working with various types of revenue streams, practice and project financing.