Curriculum: Application Software Support Specialist Certificate

In this course, students perform basic business and academic tasks on a PC running the Windows operating system. Students are provided instruction in the Microsoft Office suite that covers Word, Excel, PowerPoint and Access. Students learn how to work with a word processor, spreadsheet, data tables, and presentation software.

Information Systems (IS)-and the enabling digital technologies-constitute integral and critical resources for all aspects of a business, from operational efficiency and managerial decision making, to the implementation of transformative business strategies. Businesses spend over $1 trillion annually on technology and related information systems. This course is designed to help students develop a working knowledge of digital technologies, to understand business opportunities created by digital technologies, and to gain awareness of how organizations leverage digital technologies to improve organizational processes and enhance related business strategies.The course also has a hands-on component-students will develop specific competencies in using spreadsheet, database, and web development tools to make informed business and financial decisions.

This course is an introduction to the field of Information Technology including technology concepts, terminology, hardware components and software applications. Students will be introduced to and asked to apply basic skills in the core areas of information technology such as programming, database management, networking, systems administration, and web development and the basic research, problem solving and decision making skills required to be successful in this field. The course emphasizes the role of technical communication, project management, languages, tools, models and application architectures within the IT development process.

This is a foundation course in Web Technology that covers the underpinnings of the technology and a variety of modern standards. The course covers modern web standards, well-formed and valid documents, semantic HTML, user-centered design of static web sites, styling and layout of Web documents with CSS, common tools for Web Site development. Emphasis is on coding syntactically correct Web documents which are also visually appealing, and accessible to users using assistive technologies. You will learn HTML5, CSS3, responsive and user-centric design, XML, and SVG. Hands-on active learning required.

This course provides an introduction and overview of software tools and techniques for creating digital media including text, images, sound, video, and interactive media. The focus is on using multimedia to communicate technical information effectively to technical and non-technical audiences. Hands-on active learning required.

Hands-on course that covers intermediate skills associated with spreadsheet software. The course consists of examination of spreadsheets concepts, planning, modifying and creating spreadsheets and charts, and applying knowledge to solve business problems.

This course focuses on the fundamental principles of data analysis, visual presentation, chart types and how to acquire and process data. The course will present a variety of methods to gather data, analyze data, and visually present data.